Front Desk Associate
1 day ago
We're seeking a skilled Receptionist to join our team at Premier Inn in Farnborough West (Southwood). As the face of our hotel, you'll be responsible for delivering exceptional customer service and ensuring a warm welcome for our guests.
Key Responsibilities:
- Provide a high level of customer service to guests, responding to their queries and resolving any issues promptly.
- Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
- Collaborate with the housekeeping team to ensure rooms are prepared to a high standard.
- Process payments and handle cash transactions accurately.
- Maintain a clean and organized workspace, adhering to health and safety standards.
What We Offer:
- A competitive hourly rate.
- A permanent contract with a guaranteed 40 hours per week.
- Opportunities for career growth and development within our business.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
- A company pension and save as you earn scheme.
- Discounts on shopping, utility bills, travel, cinema trips, and more.
- A complimentary Premier Inn breakfast for 2 when you join us.
About Us:
We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups. We believe everyone is unique, and there should be no barriers to entry and no limits to ambition.
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