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Patient Care Coordinator
3 months ago
Job Title: Patient Care Coordinator
Location: London Bridge Hospital
Salary: Competitive
Full Time - 40 hours
Permanent
Shift times: Flexible shift options available, typically between 8am-6pm, Monday to Friday.
We are looking for a Patient Care Coordinator to become a vital part of our dedicated healthcare team at London Bridge Hospital. Our department manages a significant volume of patient interactions each month, ensuring top-notch service and support.
As a Patient Care Coordinator, you will thrive in a supportive team atmosphere, tasked with scheduling patient appointments and addressing information inquiries through phone and email, all while maintaining meticulous attention to detail.
Our primary commitment at London Bridge Hospital is to the health and well-being of every individual. We strive to provide outstanding service to our patients, positively influencing their healthcare experience.
Key Responsibilities:
- Schedule appointments within the healthcare facilities
- Respond to information requests via telephone and email
- Provide prompt responses to incoming calls
- Share information regarding services and facilities
- Manage all inquiries in accordance with service standards
Qualifications:
- Demonstrated experience in customer service roles
- Ability to establish rapport with patients and clients
- Exhibit empathy, patience, and professionalism
- Proficient in computer usage
Why Choose London Bridge Hospital?
With over 50 years of experience, London Bridge Hospital is a leader in the healthcare sector. We provide advanced treatments and state-of-the-art facilities, continually investing in the latest technologies. Joining our team offers exceptional career growth opportunities, with a focus on your well-being.
As part of our organization, you will benefit from various perks, including holiday entitlement, private healthcare, pension contributions, and more.
Diversity and Inclusion
At London Bridge Hospital, we emphasize inclusivity and respect for all individuals. We foster an environment where diversity is celebrated, allowing everyone to excel. We offer flexible working arrangements and accommodations to ensure equal opportunities for all.
