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Porter Assistant
2 months ago
We are seeking a highly motivated and organized individual to join our Portering Services team at the Royal Hospital for Neuro-disability. As a Porter Assistant, you will play a vital role in supporting the hospital's operations by providing a range of services including waste removal, equipment delivery, and patient transportation.
Key Responsibilities- Remove rubbish, clinical waste, and recycling material from the hospital and place in the appropriate storage areas for removal by external contractors.
- Deliver and collect equipment, stores, and furniture as required.
- Assist with moving patients as instructed.
- Clean wheelie bins as required.
- Deliver gas cylinders to patient areas as required.
- Deliver post to staff accommodation on site when required.
- Able to contribute to the Portering Services department/organizational aims and objectives.
- Able to engage with the RHN IPR process that identifies own personal and development training needs.
- Able to conduct oneself in a professional manner towards all service users and management.
- Understand the importance of ensuring confidentiality at all times in accordance with data protection, hospital policy, and good practice.
- Be reliable, willing, and conscientious and have the ability to work flexibly either individually or as part of a team.
- Be experienced in or able to demonstrate a good understanding of excellent customer service, together with good verbal communication and interpersonal skills.
- Be punctual/a good timekeeper.
- Be able to problem-solve with support/use own initiative.
- Have the ability to be reflective and self-critical; be able to take constructive criticism positively.
- To be able to read and understand to the required standard.
- To work 39 hours a week on a flexible roster, to work weekends and bank holidays as required.
- To work in accordance with the day-to-day tasks and activities, as delegated.
- To ensure compliance with mandatory training and attend other relevant training, as directed.
- To ensure compliance with relevant hospital policies and procedures.
- To report accidents and near misses or unsafe situations, so appropriate action can be taken.
- To treat patients, visitors, and staff with dignity and respect.
- To undertake any other duties appropriate to the role/as requested by line management.