Assistant Store Manager

2 weeks ago


Acton, Greater London, United Kingdom .BIG YELLOW SELF STORAGE COMPANY LIMITED Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team at Big Yellow Self Storage Company Limited. As a key member of our store management team, you will be responsible for supporting the Store Manager in all aspects of running the store, including customer service, sales, and operations.

Key Responsibilities
  • Provide exceptional customer service, ensuring a warm and welcoming experience for all customers
  • Maximize sales opportunities through effective product promotion and negotiation
  • Conduct daily health and safety walk-around inspections and maintain a clean and safe store environment
  • Develop and implement local marketing initiatives to drive sales and customer engagement
  • Assist with recruitment and training of sales advisors
  • Support the Store Manager in achieving business objectives and growth targets
Requirements
  • Proven experience in a customer-facing role, with a strong focus on sales and customer service
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
  • Ability to work independently and as part of a team, with a flexible approach to working hours
  • Strong problem-solving skills, with a focus on delivering solutions that meet customer needs
  • Enthusiasm for learning and developing new skills, with a commitment to continuous improvement
What We Offer
  • Competitive salary and quarterly bonuses
  • Opportunities for career development and growth
  • Excellent benefits package, including pension and sharesave scheme
  • Flexible working hours and a supportive team environment


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