Warehouse Operations Director

4 days ago


Norwich, Norfolk, United Kingdom Gleeson Recruitment Group Full time

This is an exciting opportunity to take on a key leadership role for a fast-growing logistics provider. The business has expanded significantly in recent years and is now seeking a high-calibre logistics professional to step into this business-critical role.

Experience, qualifications, and soft skills - do you have everything required to succeed in this opportunity? Find out below.

Key Responsibilities:

  • Oversee daily warehouse operations, ensuring optimal inventory management and effective use of labour.
  • Lead and develop a team of warehouse staff by fostering a culture of collaboration and people engagement.
  • Implement and maintain standard operating procedures to improve the efficiency, safety, and quality of warehouse practices.
  • Monitor performance metrics and analyse data to identify trends and areas for improvement.
  • Collaborate with cross-functional teams to enhance customer satisfaction and streamline processes.
  • Manage budgetary constraints while optimising operational costs.
  • Ensure compliance with health and safety regulations and implement best practices to maintain a safe working environment.
  • Business Development: Take a lead role in growing and developing customer relationships and new business.

Qualifications and Experience:

  • Proven experience as a General Manager / Operations Manager ideally within a shared user environment.
  • Excellent leadership and people management skills, with the ability to motivate and support your team.
  • Strong customer-facing, business development, and account management skills.
  • Exceptional organisational and problem-solving abilities.
  • Strong analytical skills and experience using metrics to drive decision-making.
  • Excellent communication and influencing skills.
  • Ability to work under pressure and manage multiple priorities effectively.


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