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Warehouse Operations Assistant

2 months ago

Norwich, Norfolk, United Kingdom Reed Full time
Job Summary

We are seeking a highly motivated and detail-oriented Warehouse Assistant to join our logistics operations team at Reed. This role is critical to the smooth functioning of our warehouse, ensuring the accurate handling of goods and maintaining a safe and efficient work environment.

Key Responsibilities
  • Order Fulfillment: Accurately pick, unload, receipt, replenish, and assemble orders within the warehouse.
  • Dispatch and Loading: Conduct dispatch and loading of goods efficiently, ensuring timely delivery to customers.
  • Inventory Management: Maintain correct stock levels, assist in inventory management, and report any discrepancies to the warehouse manager.
  • Warehouse Maintenance: Ensure the warehouse environment is safe, clean, and presentable at all times, adhering to company standards and regulations.
  • Customer Service: Communicate effectively with customers and staff in a friendly and professional manner, providing excellent customer service.
  • Reporting and Compliance: Report any operational issues to the warehouse manager or, in their absence, to the Managing Director, ensuring compliance with company policies and procedures.
Working Hours and Environment
  • Monday to Friday: 08:00 to 17:00 (with a 30-minute lunch break)
  • Total of 42.5 hours per week
Required Skills and Qualifications
  • Previous experience in a warehouse or logistics role is preferred.
  • Ability to work proactively and as part of a team, demonstrating excellent communication and interpersonal skills.
  • Good communication skills and customer service orientation, with a focus on providing excellent customer experiences.
  • Physical fitness to handle manual tasks and lifting as required, with a commitment to maintaining a safe working environment.
  • Attention to detail and accuracy in all aspects of the role, with a focus on delivering high-quality results.
Benefits
  • Competitive hourly rate of £12.50.
  • Opportunities for permanent employment and career growth within the company.
  • A supportive team environment, with opportunities for training and development.