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Customer Delivery Driver
2 months ago
About the Role
We are seeking a skilled and customer-focused Delivery Driver to join our team at Tesco. As a key member of our delivery team, you will be responsible for delivering excellent customer service and ensuring that our customers receive their shopping in a timely and efficient manner.
Key Responsibilities
- Deliver customer shopping trips in a safe and efficient manner
- Provide excellent customer service and respond to customer queries
- Ensure that the van and trays are clean and tidy at all times
- Load and unload the van as required
- Manage customer substitutions and short code items
- Take care of products and deliveries as if they were your own
- Call customers before arriving at their property if early
- Call the store if running 30 or more minutes late
Requirements
- A valid UK/EU/EEA driving license (Full or Automatic only) for at least 12 months with no more than 3 penalty points
- Ability to work independently and as part of a team
- Excellent communication and customer service skills
- Ability to work flexible hours, including evenings and weekends
- Basic knowledge of the area and ability to navigate using a satnav
What's in it for you?
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds