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Administrative Support Specialist

2 months ago

Gravesend, Kent, United Kingdom Connect2Kent Full time

About Us

At Connect2Kent, we pride ourselves on delivering a managed service that meets the needs of our clients across various sectors. Our commitment to ethical, trustworthy, and caring values drives our approach, and we reinvest our profits in our local community.

About the Role - Business Support Officer

This role involves providing administrative support to the operations manager and centre/home, ensuring the smooth operation of our services. Key responsibilities include:

  • Processing administrative tasks on behalf of the line manager and other staff, tracking responses, and maintaining accurate records.
  • Serving as the primary point of contact for the unit, handling complex queries, and referring them to the appropriate person when necessary.
  • Developing, maintaining, and monitoring office systems, including databases and filing systems, to ensure efficiency and accuracy.
  • Coordinating appointments and meetings for the line manager and other staff, as well as arranging appointments for service users, including healthcare appointments and interpreter services.
  • Supporting managers and staff with client care issues, including transportation and referral services.

What to Expect

This role requires a high level of administrative expertise, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a detail-oriented individual with a passion for delivering exceptional support services, we encourage you to apply.