Sales Manager
2 months ago
We are seeking a highly skilled Sales Manager - MICE to join our team at W Edinburgh. As a key member of our sales team, you will be responsible for overseeing group and catering related opportunities, working closely with the Director of Sales and team to ensure understanding of sales strategy and effective implementation of this strategy for the segments you are responsible for.
Key Responsibilities- Provide positive and aggressive leadership to ensure maximum revenue potential
- Participate in sales calls with members of sales team to acquire new business and/or close on business
- Analyze market information by using sales systems and implement strategy to achieve the property's financial room and catering goals
- Review sales and catering guest satisfaction results to identify areas of improvement
- Develop and manage relationships with key stakeholders, both internal and external
- Work collaboratively with off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
- Execute and support the operational aspects of business booked (e.g. generating proposal, writing contract, customer correspondence)
- Be a W brand ambassador, ensuring the brand's voice is present in your interactions with guests and talent
- Empower your team to resolve guest issues independently and with confidence
- Work in collaboration with all heads of departments to ensure a successful hotel operation
- Identify new business to achieve personal and location revenue goals
- Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
- Closing the best opportunities for the location based on market conditions and location needs
- Gaining understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution
- The ability to build and maintain positive relationships with key stakeholders
- Strong organization and multi-tasking skills
- Sophisticated communication skills
- Previous experience working in luxury hotel sector
- Previous experience working with domestic and international groups from different markets
- A positive mindset
- A genuine passion for their role
- World class training and development, including leadership development
- Unlimited career opportunities (internationally and locally)
- Bonus plan
- Enhanced holiday entitlement – starting at 31 days (including bank holidays) and increasing with length of service
- Company pension scheme
- Private medical insurance
- Wellness and mental health programmes
- Discounted accommodation, food and beverage in over 9,000 hotels all over the world
- Discounts for your friends and family
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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