Payroll and Pensions Officer

6 days ago


St Helens, St. Helens, United Kingdom CRA GROUP LIMITED Full time
Job Summary

To provide administrative and operational support for the Corporate Payroll section and the Merseyside Pension Fund, ensuring prompt delivery of services to stakeholders and customers.

Key Responsibilities
  1. Assist in the maintenance of online payroll-related systems, providing guidance, training, and response to requests for information and practical assistance to employees, managers, head teachers, unions, external clients/agencies, and human resource staff.
  2. Complete and dispatch statutory returns, documents, and forms, and exchange sensitive information with outside agencies, including HMRC, Merseyside Pensions Fund, and Teachers Pension Agency, ensuring compliance with legislation and data protection principles.
  3. Compile financial information, including invoicing and reconciliation for third-party organizations, in accordance with the Council's financial regulations, legislation, and external bodies' requirements.
  4. Maintain accurate pension membership records, working in conjunction with transactional HR staff, utilizing the Merseyside Local Government Pension Fund's system, and administer the Council's Retirement and Severance scheme, providing manually calculated pension estimates and costings as required.
  5. Calculate, process, and reconcile payrolls for the Council and external clients' accounts, in compliance with legislation.
  6. Assist in the delivery of Auto Enrolment, providing operational guidance to individual employees and human resource staff.
  7. Have working knowledge of legislation governing deductions from pay.
  8. Check pension adjustments made via the payroll system, arising from contractual changes, and audit the starter/leaver process of an employee carried out by transactional HR staff, and discuss corrective action with senior members of the section when necessary.
  9. Assist in the development of others within the section.
  10. Utilize available databases and report writing tools to produce required information relating to both payroll and pensions.
  11. Undertake duties relating to the calculation/deduction of PAYE and National Insurance, ensuring that information is sent to and received by HMRC on a daily basis, and that it is implemented.
  12. Process invoices, both incoming and outgoing, relating to the Corporate Payroll section, using the Council's manual and electronic systems.
  13. Maintain the Teachers Enhanced Pension scheme and payments arising from the death of a beneficiary.
  14. Process salary sacrifice/deductions schemes.
Essential Experience Required
  1. An understanding of the HR function, including relevant policies and procedures.
  2. Knowledge of payroll processes and an understanding of rules governing tax and national insurance.
  3. Minimum one year's administrative experience.
  4. Experience of using IT systems to manipulate and process data.
  5. Experience of maintaining comprehensive computerized and manual records.
  6. Experience of dealing with the public and/or external agencies.
  7. Excellent organizational skills, including the ability to prioritize workload and meet deadlines.
  8. Ability to demonstrate good customer care skills.
  9. Ability to collate information, produce data on time, and distribute appropriately.
  10. Good communication skills, both written and verbal.
  11. Ability to accurately process and calculate a variety of information, including payroll documentation, in accordance with standard procedures.
  12. Ability to initiate correspondence to agreed standards.
  13. Ability to advise managers and employees on HR issues.
  14. Ability to undertake complex calculations, including the calculation of pay.


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