Customer Service Representative

6 days ago


Cippenham, United Kingdom Tru Talent Full time

About the Role:

We are seeking a skilled and courteous Front of House/CSA to join our team at Tru Talent. As a Customer Service Advisor, you will be responsible for dealing with customer requirements for vehicle repair in an efficient and courteous manner.

Key Responsibilities:

  • Provide excellent customer service and ensure a high standard of customer satisfaction
  • Multi-task and prioritize tasks to meet deadlines
  • Attention to detail in all administration and documentation
  • Scanning and processing documents
  • Booking parts and managing inventory

Requirements:

  • Experience of working in a modern Accident Repair Centre/Bodyshop is desirable
  • Excellent customer service and organization skills
  • Good IT skills and ability to learn new systems
  • Experience of cash credit control and financial management
  • Excellent administrative skills and attention to detail
  • Ability to work well under pressure and to tight deadlines
  • Ability to work within a team environment and contribute to a positive company culture

About Us:

Tru Talent is a leading provider of recruitment services, dedicated to helping businesses find the best talent for their teams. We are passionate about delivering exceptional customer service and building long-term relationships with our clients and candidates.



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