Customer Service Representative
6 days ago
About the Role:
We are seeking a skilled and courteous Front of House/CSA to join our team at Tru Talent. As a Customer Service Advisor, you will be responsible for dealing with customer requirements for vehicle repair in an efficient and courteous manner.
Key Responsibilities:
- Provide excellent customer service and ensure a high standard of customer satisfaction
- Multi-task and prioritize tasks to meet deadlines
- Attention to detail in all administration and documentation
- Scanning and processing documents
- Booking parts and managing inventory
Requirements:
- Experience of working in a modern Accident Repair Centre/Bodyshop is desirable
- Excellent customer service and organization skills
- Good IT skills and ability to learn new systems
- Experience of cash credit control and financial management
- Excellent administrative skills and attention to detail
- Ability to work well under pressure and to tight deadlines
- Ability to work within a team environment and contribute to a positive company culture
About Us:
Tru Talent is a leading provider of recruitment services, dedicated to helping businesses find the best talent for their teams. We are passionate about delivering exceptional customer service and building long-term relationships with our clients and candidates.
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