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Customer Care Advisor for Bodyshop

2 months ago

Cippenham, United Kingdom Goldman & Fine Group Full time

Goldman & Fine Group is looking for a dedicated Customer Care Advisor to join our team at an Automotive Accident Repair Bodyshop.

The successful applicant will be tasked with:

  • Greeting and assisting clients
  • Clarifying the repair process
  • Documenting repair needs and preparing necessary paperwork
  • Managing estimates and scheduling workshop appointments
  • Facilitating insurance approvals for repairs
  • Processing payments and insurance deductibles
  • Coordinating courtesy vehicle arrangements

The ideal candidate will possess strong sales capabilities, excellent communication skills, and a passion for delivering outstanding customer service. They should be driven to achieve both personal and organizational goals.


In exchange, Goldman & Fine Group provides a competitive salary, appealing benefits, and a nurturing work atmosphere.

If you have prior experience as a Service Advisor, this presents a wonderful opportunity to become part of a thriving dealership with a rewarding salary and bonus potential.

Requirements:
  • Previous experience in a comparable position, ideally within a Bodyshop or automotive repair facility
  • Familiarity with automotive software and general computer literacy
  • Excellent communication and customer service skills
  • A valid driver's license
  • Willingness to work on weekends
How to Apply:
  • Submit your CV through this advert
  • Visit the Goldman & Fine Group website