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Superstore Store Manager

2 months ago


Ilford, Greater London, United Kingdom Barnardos Full time
About the Role

We are seeking an experienced Retail Team Leader to join our Superstore team at Barnardo's. As a Store Manager, you will be responsible for leading a large and diverse team, inspiring and motivating them to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service
  • Develop and implement effective sales strategies to drive growth and profitability
  • Monitor and control store operations, including stock management, visual merchandising, and customer service standards
  • Collaborate with the store team to identify opportunities for improvement and implement changes to drive business results
  • Ensure compliance with company policies and procedures, including health and safety, security, and customer data protection
Requirements
  • Proven experience in a retail leadership role, with a track record of delivering sales growth and improving customer service
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders
  • Ability to work flexibly, including evenings and weekends, to meet business needs
  • Basic knowledge of retail operations, including stock management, visual merchandising, and customer service standards
What We Offer
  • A competitive salary and benefits package, including a pension scheme and life insurance
  • Opportunities for career development and progression, including training and development programs
  • A supportive and inclusive work environment, with a focus on diversity and inclusion
  • A chance to make a positive impact on the lives of vulnerable children and young people, through our work with Barnardo's