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Customer Service Representative

2 months ago


Chadderton, Oldham, United Kingdom Sunbelt Rentals Careers Full time

About the Role

We're seeking a skilled Customer Service Administrator to join our team at Sunbelt Rentals Careers. As a key member of our Customer Service team, you'll play a vital role in delivering exceptional service to our customers.

Your Key Responsibilities

  • Provide best-in-class service to customers via phone, email, and other communication channels.
  • Process and manage customer orders, ensuring timely and accurate delivery of products and services.
  • Develop and maintain strong relationships with internal stakeholders, including sales teams and depot staff.
  • Collaborate with colleagues to resolve customer complaints and issues in a professional and courteous manner.
  • Stay up-to-date with product knowledge and pricing structures to provide informed advice to customers.

About You

We're looking for a motivated and customer-focused individual with excellent communication and problem-solving skills. If you have a passion for delivering exceptional service and are comfortable working in a fast-paced environment, we'd love to hear from you.

What We Offer

As a Customer Service Administrator at Sunbelt Rentals Careers, you'll enjoy a competitive salary, generous holiday allowance, and access to a range of employee benefits, including a pension scheme and retail discount scheme.

How to Apply

If you're a customer service professional looking for a new challenge, please submit your application, including your CV and a cover letter outlining your experience and qualifications.