Student Experience Coordinator

1 week ago

London, Greater London, United Kingdom london-business-school Full time

About the Role

We are seeking a highly organized and customer-focused Programme Administrator to join our team on a permanent basis. As a Programme Administrator, you will play a key role in supporting the delivery of all degree programmes, working closely with Programme Managers, Senior Managers, and Programme Directors.

Main Responsibilities

  • Provide administrative support to the Programme Team, including office management, event organization, and meeting coordination.
  • Support the development of the student experience through engaging with students, attending events, and building effective working relationships.
  • Act as a first point of contact for students and other stakeholders, responding to queries and escalating issues as required.
  • Contribute to the organization of Programme events and activities, including Orientation, exchange activities, speaker events, and Congregation.

Requirements

  • Experience of providing an outstanding level of customer service.
  • Proficient in commonly used IT packages, including Microsoft Word, Excel, and database management systems.
  • Excellent interpersonal and relationship skills, with the ability to address a variety of stakeholders.
  • Excellent organization skills and attention to detail.
  • A team player with the ability to work collaboratively and take ownership of tasks.
  • A proactive approach to tasks, with a focus on suggesting improvements and solutions.

About Us

London Business School is a global and vibrant business community, based in two of the world's most dynamic cities, London and Dubai. We offer a flexible, supportive, and dynamic working environment, with a focus on creating a profound impact on the way the world does business and the way business impacts the world.

What We Offer

  • A generous annual leave policy, including extra time off between Christmas and New Year.
  • Automatic enrolment to a fantastic workplace pension scheme.
  • A free onsite gym and swimming pool.
  • A range of professional development opportunities to support your career path.
  • An enhanced cycle to work scheme.
  • A wellbeing offering to support your physical, mental, and financial health.
  • Up to 5 days volunteering leave.
  • Up to 5 days paid emergency leave for staff with caring responsibilities.

Our Commitment to Inclusion and Belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion and belonging within our School, education, and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive.

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