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GP Receptionist

2 months ago

Hounslow, Greater London, United Kingdom Willow Practice Full time

About the Role

We are seeking a highly organized and communicative Front Desk Coordinator to join our team at Willow Practice. As a key member of our front office staff, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.

Key Responsibilities

  • Manage patient appointments, including scheduling, rescheduling, and canceling appointments
  • Handle incoming and outgoing patient correspondence, including letters and phone calls
  • Process patient registrations and maintain accurate patient records
  • Assist with prescription requests and maintain a clean and organized reception area
  • Provide exceptional customer service to patients and colleagues alike
  • Work collaboratively with the clinical team to ensure seamless communication and coordination

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other practice management software
  • DBS check and GCSE level or equivalent

What We Offer

  • A supportive and collaborative work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.