Sales Operations Manager

3 days ago

Leighton Buzzard, Central Bedfordshire, United Kingdom LINDAL Group Full time
About the Role

Job Summary:

We are seeking a highly skilled Sales Operations Manager to join our team at LINDAL Group. As a key member of our commercial operations team, you will be responsible for defining, leading, and managing sales process development and sales controls policies. Your expertise in ERP and CRM system requirements and processes will be essential in driving business growth and improving sales performance.

Key Responsibilities:
  • Commercial Process Management:
    • Develop and implement commercial processes to drive sales growth and improve customer satisfaction.
    • Manage the monthly sales reporting process to ensure accurate and timely reporting.
    • Define key performance indicators (KPIs) to measure sales performance and identify areas for improvement.
  • Sales Operations Management:
    • Lead the team responsible for the new Customer Relationship Management (CRM) process.
    • Manage the sales forecasting and budget planning process to ensure accurate forecasting and budgeting.
  • Sales Process Compliance:
    • Monitor and manage compliance to key sales policies across the Group.
Requirements:
  • Experience:
    • Experience in industrial manufacturing industry, especially in B2B scenarios.
    • Strong experience in sales organizations (possibly consulting experience).
    • Experience in working with international teams.
    • Experience in working with ERP and CRM systems, especially SAP.
  • Skills:
    • Strong analytical skills.
    • Well-developed project management skills, organized, self-motivated, and collaborative in approach.
    • Comfortable working with poorly defined processes with tenacity to overcome issues, resolve problems, and improve process definitions.
    • Highly data rational and good numeracy skills.
    • IT literate – Excel, Word, and PowerPoint, an understanding of ERP system implementation would be a distinct advantage.
  • Education:
    • University degree or similar.
About Us:

LINDAL Group is a world leader in aerosol packaging technology, offering a broad range of standard and custom aerosol packaging solutions. We are a partner of choice for many of the world's most prestigious, innovative, and trusted brands. Our multinational team of highly skilled experts and thorough understanding of current market trends consistently deliver innovative solutions to increasingly complex and long-term projects globally.

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