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Network Operations Technician
2 months ago
Job Summary
Fujitsu is seeking a highly skilled Technical Service Engineer to join our team. As a Technical Service Engineer, you will be responsible for ensuring our customers' services run smoothly by monitoring, investigating, and diagnosing technical issues.
Key Responsibilities
- Monitor and investigate technical issues for our customers across the region.
- Diagnose and resolve technical issues in a timely and efficient manner.
- Work collaboratively with the engineering shift teams to manage a large number of network devices, servers, and applications.
- Follow defined processes and procedures to ensure high-quality service delivery.
- Provide excellent customer service and support to our customers.
Requirements
- Experience within an IT Support environment.
- Proven troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Ability to represent the company to stakeholders in a professional manner.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
How to Apply
Please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.
