Retail Sales Associate

4 weeks ago


Stevenage, Hertfordshire, United Kingdom ScS Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Assistant to join our team at ScS, one of the UK's leading sofa specialists. As a Retail Sales Assistant, you will play a key role in delivering a 5-star customer experience, working closely with customers to understand their needs and preferences, and providing expert advice on our range of home furnishings.

Key Responsibilities
  • Welcome and engage with customers, providing exceptional customer service and building strong relationships
  • Accurately process customer orders and finance applications, ensuring seamless transactions
  • Meet and exceed sales targets, driving revenue growth and contributing to the success of the store
  • Work collaboratively with the team to maintain a high level of customer satisfaction and store appearance
  • Stay up-to-date with product knowledge, ensuring you can provide expert advice to customers
What We Offer
  • A competitive basic salary between £21,280 - £24,980, with a realistic OTE of £30K per year
  • Guaranteed commission of £400 per month in your first three months, with opportunities to earn up to £800 - £1200 per month
  • A range of benefits, including 33 days' holiday, employee discounts, and access to our Employee Assistance Programme
  • Opportunities for career progression and professional development
Requirements
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional customer service
  • Ability to work confidently within a team environment, with a strong work ethic and resilience
  • Flexibility to work shift patterns, including weekends and bank holidays
  • Strong product knowledge and ability to learn new skills quickly
About ScS

ScS is one of the UK's leading sofa specialists, with over 100 retail stores and a strong online presence. We are committed to fostering an inclusive and equitable workplace, where everyone feels valued and respected. If you share our passion for equality and diversity, and are looking for a challenging and rewarding role, we encourage you to apply.



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