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Retail Operations Supervisor

2 months ago

London, Greater London, United Kingdom Foundation Recruitment Full time

Join Our Team as a Retail Operations Supervisor

We are seeking a motivated and skilled Operations Supervisor to be part of a dynamic team in a bustling retail environment. The ideal candidate will possess a robust operational background along with the technical know-how to assist with various ongoing initiatives.

Key Responsibilities:

  • Oversee the implementation of security, cleaning, and maintenance services to uphold exceptional operational standards.
  • Collaborate with daily service providers to assess and maintain Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Design and manage both planned preventative maintenance (PPM) and responsive programs to enhance the facility's appearance and support continuous upkeep.

This role offers an excellent opportunity to refine and advance your management capabilities within a nurturing and cooperative atmosphere. You will work alongside a dedicated team focused on delivering outstanding customer service and operational excellence.

Impactful Role:

As a key player, you will contribute significantly to the safety, functionality, and aesthetic appeal of a major retail space, positively influencing visitors, tenants, and staff alike.

Qualifications:

  • Demonstrated experience in operational management within a customer-focused or retail setting.
  • Familiarity with mechanical and electrical systems, security protocols, and cleaning standards, along with relevant compliance and legislation.
  • IOSH/NEBOSH certification is advantageous but not mandatory.