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Examination Centre Coordinator

2 months ago


Uxbridge, United Kingdom Pearson Full time

About Our Organization

Pearson VUE has established itself as a leader in the realm of computer-based assessments, administering over 15 million certification and licensure examinations each year across various sectors, including education, information technology, and healthcare. With a vast network of nearly 20,000 Test Centres in 180 countries, we are at the forefront of high-stakes testing. Our success is attributed to our collaborative relationships with a diverse array of clients, including top technology companies and governmental bodies.

As a subsidiary of Pearson, the world's foremost educational company, we are proud to be recognized on prestigious lists such as The Forbes Best Employers and The Stonewall Top 100 Employers. Our commitment to diversity and inclusion has also earned us accolades in the Best Employers for Diversity awards.

We are excited to welcome a new Examination Centre Coordinator to our dedicated team in Uxbridge, where you will contribute to our mission of providing exceptional service.

Your Role

  • Availability is required from Monday to Saturday, with flexible start times and the possibility of additional hours or a permanent position.
  • Compensation is competitive and paid monthly.
  • Experience in direct customer service is essential, as this role can be fast-paced; multitasking abilities are highly valued. Administrative experience is also beneficial.
  • Proximity to the Test Centre is preferred for quick response times when needed.

As an Examination Centre Coordinator, you will play a vital role in ensuring a secure and welcoming environment for candidates taking their assessments. You will be part of a global organization that is dedicated to supporting individuals in their educational and professional journeys.

Key Responsibilities

In this pivotal role, your duties will include:

  • Welcoming and checking in candidates as they arrive.
  • Adhering to all security protocols and company policies during the examination process.
  • Verifying candidates' identification and explaining the examination procedures and regulations.
  • Monitoring candidates during their assessments to ensure compliance with testing standards.
  • Collaborating with internal teams, such as IT, to resolve any technical issues that may arise.
  • Performing light housekeeping tasks to maintain a clean and organized testing environment.

This position offers a unique opportunity to gain experience in a diverse and professional setting, ensuring a positive experience for all candidates. We seek a collaborative team player who is available to work various shifts throughout the week, including early mornings, late evenings, and weekends.

Ideal Candidate Profile

We are looking for a friendly and professional individual who possesses strong communication skills and has a background in English and Mathematics. Familiarity with Microsoft Office applications (Word, Excel, Outlook) is advantageous.

Flexibility in scheduling is essential, as is the ability to maintain focus in a quiet testing environment. Attention to detail is crucial, as you will be monitoring candidates for compliance with testing regulations. The role may require prolonged periods of sitting and escorting candidates to and from examination rooms.

Our Commitment to You

At Pearson, we are dedicated to fostering an inclusive culture where every individual feels valued and empowered to reach their full potential. We believe that diversity, equity, and inclusion are key drivers of innovation and success. Join us in our mission to enhance learning experiences and make a meaningful impact in the lives of our candidates.