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Fostering Loyalty Specialist

2 months ago

Manchester, United Kingdom National Fostering Group Full time £40,000
About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Carer Loyalty Manager. As a key member of our organization, you will play a vital role in supporting and retaining our foster carers, ensuring they feel valued, listened to, and supported throughout their fostering journey.

Key Responsibilities
  • Lead the development and implementation of an industry-leading carer loyalty program, enhancing the carer experience and boosting long-term engagement.
  • Collaborate with teams across the group to ensure a seamless, engaging, and rewarding journey for foster carers, from enquiry to approval.
  • Use data-driven insights to enhance communication and engagement strategies, driving measurable results and innovation.
  • Build meaningful relationships with foster carers, understanding their needs and preferences to deliver exceptional service.
What We Offer
  • Generous annual leave: up to 39 days off per year, including 25 days' base leave, 1 'One Moment in Time' day, and 8 bank holidays, with the option to purchase 5 extra days.
  • Life assurance: financial protection for you and your loved ones.
  • Pension scheme: flexible options to boost your contributions.
  • Wellbeing support: access to a wealth of mental and physical health services, including health checks and 24/7 support through our 'Your Wellbeing Matters' program.
  • Flexible working week: a 4-day working week after a successful probation period and performance review.
  • A wide variety of health, wellbeing, and insurance benefits.
  • 100's of discounts for shopping, dining, travel, and more.
  • Cycle to Work and Electric Car Purchase Schemes.
About Us

We are the National Fostering Group, a community dedicated to transforming the lives of vulnerable children and teenagers across the UK. We take pride in being the first choice for foster carers and Local Authorities alike, with a network recognized by Ofsted and national regulators as 'Outstanding' or 'Good'.

We are committed to safeguarding and promoting the welfare of children and young people, and expect all employees to share this commitment. We value diversity and are committed to creating an inclusive environment for all employees.