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Customer Service Coordinator
2 months ago
At Auto Windscreens, we're committed to innovation and excellence in the automotive glazing industry. We're seeking a highly skilled Customer Service Administrator to join our team at our Tewkesbury service centre.
Your key responsibilities will include:
- Providing administrative support to the Supervisor and wider team, ensuring high levels of documentation compliance.
- Offering assistance to internal colleagues and customers, delivering exceptional service and support.
- Ensuring the efficient operation of the scheduling system, making timely amendments and communicating changes to the team and affected customers.
- Providing operational insights and feedback to relevant management teams.
- Managing and replenishing consumable stocks for the relevant area.
- Maintaining Health and Safety processes at all times.
- Performing other ad-hoc duties as requested by the Deployment Centre Supervisor or Area Service Manager.
Requirements:
- Ability to work independently and as part of a team.
- Excellent communication skills, both face-to-face and via telephone.
- Proven planning and organizational skills.
- Flexible approach to work demands.
- Proactive self-motivation and ability to work independently.
- Proficient IT skills.
Benefits:
- Generous holiday entitlement.
- 5% Employer Pension Contributions.
- Company sick pay.
- Company Funded Healthcare cash plan.
- Life Assurance 4x annual salary.
- Access to discounts and wellbeing hub.
- Workplace ISA's and Loans.
- Options to add private medical and dental insurance and health assessments at an additional cost.
- Free annual eye test.
- Cycle to work scheme.
- Technology scheme.
Interested in learning more about our company culture and this exciting opportunity? Apply today to take the first step in your career journey with Auto Windscreens.
