Client Relations Specialist
4 weeks ago
CLIENT RELATIONS SPECIALIST £25,000 - £30,000 DOE
KPI Recruiting Ltd is collaborating with a reputable family-owned enterprise to recruit a Client Relations Specialist to enhance their expanding team. This position requires a valid driving license due to the lack of public transport options.
Role Overview
- Act as the primary contact for clients and customers
- Promote the business and its leadership through professional networking platforms
- Develop and maintain essential client relationships
- Handle all sensitive information and documentation with discretion
- Establish a strong rapport with the leadership; manage all communications on their behalf, including scheduling meetings and appointments
- Prepare reports and design presentations
- Initiate new work orders and modify existing ones
- Address incoming inquiries via a ticketing system
- Ensure customer issues are resolved within designated timeframes
- Accurately document job details
- Keep clients updated on pending repairs
- Maintain thorough records of all customer communications
- Effectively manage notes, including unscheduled tasks
- Collaborate daily with technical teams to assist in job completion
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Client Relations Specialist
4 weeks ago
Runcorn, Halton, United Kingdom KPI Recruiting Full timeCLIENT RELATIONS SPECIALIST £25,000 - £30,000 DOE KPI Recruiting Ltd is proud to partner with a reputable family-owned enterprise seeking a Client Relations Specialist to enhance their dynamic team. This role requires personal transportation due to the absence of public transit options. You will collaborate closely with one of the senior executives,...
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