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Complex Care Team Supervisor

2 months ago


Shrewsbury, Shropshire, United Kingdom Livability Full time

Are you the right fit for this role? At Livability, we are seeking a Team Leader - Complex Care.

We are in search of individuals who possess the enthusiasm, expertise, and experience that contribute to a compassionate and community-focused workforce.

We believe that those we support deserve the opportunity to lead fulfilling lives. They are entitled to the highest quality of care. Guided by our core principles, Livability aims to be Open, Empowering, Inclusive, and Brave in all our endeavors.

Our services across adult care, children's care, and education prioritize inclusion and support. We are dedicated to providing professional, adaptable, and personalized care, going above and beyond to create opportunities for individuals to thrive and live well.

Role Overview

As a Team Leader, you will be responsible for overseeing the daily operations of the service. This includes supporting both the staff team and the individuals receiving support.

We are looking for candidates who have achieved a NVQ Level 3 in health and social care.

There will be a requirement to cover sleep-in shifts, with an additional payment for each session.

As a Team Leader, participation in the On Call rota is expected, with additional compensation for each session.

  • Minimum of 2 years of experience in complex care - essential
  • Experience in a leadership role or as a senior support worker - essential
  • Strong understanding of person-centered care and co-production principles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively.
  • Reliable, compassionate, and committed to enhancing the lives of individuals with complex needs.
  • Flexibility to work various shifts, including weekends and holidays.

Livability is dedicated to creating supportive communities that foster inclusion and well-being for those we serve. We combine enabling support with a vibrant home environment, maximizing opportunities for residents to enjoy a full and independent life.

Benefits of Working at Livability

At Livability, we recognize that our staff are our most valuable asset. We are proud to have some of the most dedicated professionals in the sector and aim to attract more individuals like you to join us. We offer a range of benefits to reward the hard work of our exceptional staff:

  • Welcome bonus upon successful completion of probation (terms apply)
  • Birthday leave for frontline care staff, allowing you to take the day off on your birthday, deducted from your annual leave.
  • Recognition rewards for services rated positively by regulatory bodies.
  • Opportunities for staff recognition and gift vouchers for outstanding contributions.
  • Comprehensive training programs for all staff.
  • Generous annual leave entitlement, increasing with service.
  • Pension scheme.
  • Access to employee assistance programs.

Livability is committed to enabling individuals to lead lives that are meaningful to them.

We believe that a fulfilling life is made up of many elements - from friendships to fun, from community involvement to personal achievements. Together, we strive to create connected lives.

Livability is dedicated to safeguarding and promoting the welfare of vulnerable individuals and expects all employees to share this commitment. All employment offers are subject to enhanced background checks.

Livability is an equal opportunity employer and encourages applications from individuals of all backgrounds.