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Operations Supervisor

2 months ago

Dartford, Kent, United Kingdom Sephora Full time
Operations Supervisor Job Description

About the Role:

Sephora is seeking an experienced Operations Supervisor to join our team at the Bluewater Shopping Centre, Dartford. As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of the store. Your primary goal will be to maintain high operational standards while delivering an exceptional customer experience.

Key Responsibilities:

  • Inventory Management:
  • Monitor and manage inventory levels, ensuring accuracy and availability of products.
  • Coordinate with the store management team to conduct regular stock counts and audits.
  • Receive and process merchandise shipments, ensuring proper documentation and organization.
  • Implement and enforce inventory control procedures to minimize shrinkage and maximize profitability.
  • Support in-store deliveries.
  • Cash Handling and Loss Prevention:
  • Oversee cash management processes, including cash register operations, deposits, and change funds.
  • Train and supervise cashiers, ensuring adherence to cash handling policies and procedures.
  • Collaborate with loss prevention teams to minimize theft and fraud, promoting a secure store environment.
  • Conduct cash audits and reconciliations to maintain accurate financial records.
  • Store Operations:
  • Monitor and maintain store cleanliness, organization, and visual merchandising standards.
  • Ensure compliance with company policies and procedures, including safety and security protocols.
  • Identify operational inefficiencies and propose solutions to improve processes and productivity.
  • Collaborate with other store departments to address operational issues and improve cross-functional coordination.
  • Staff Supervision and Training:
  • Provide guidance, support, and direction to operational staff, including cashiers and stock associates.
  • Conduct regular performance evaluations and provide constructive feedback to drive individual and team development.
  • Train new employees on operational procedures, systems, and company policies.
  • Foster a positive work environment that encourages teamwork, motivation, and high levels of employee engagement.

Requirements:

  • Previous experience in retail operations or supervisory roles is highly desirable.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Excellent attention to detail and accuracy in handling cash and inventory.
  • Knowledge of inventory management systems and point-of-sale (POS) systems.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Outstanding communication and interpersonal skills.
  • Ability to lead and motivate a team to achieve operational goals.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.

About Sephora:

Sephora is a renowned beauty retailer at the forefront of the cosmetics industry. Our vibrant stores offer an extensive range of high-quality skincare, makeup, and fragrance products. We are united by a common goal - to reimagine the future of beauty.

What We Offer:

  • A dynamic and inclusive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A comprehensive training program.
  • A chance to work with a leading beauty retailer.

How to Apply:

If you are a motivated and experienced Operations Supervisor looking for a new challenge, please submit your application. We look forward to hearing from you.