Care After Death Support Specialist

1 month ago

Cwmbran, Torfaen County Borough, United Kingdom Aneurin Bevan University Health Board Full time

About the Role

We are seeking a highly skilled and compassionate individual to join our Care After Death Service as a Care After Death Assistant. This is an exciting opportunity to work in a new team and make a real difference in the lives of bereaved families.

Key Responsibilities

  • Provide an efficient, reliable, and responsive service in care after death, ensuring that bereaved relatives and carers receive the necessary documentation, personal effects, and relevant information in a timely and compassionate manner.
  • Signpost relatives to appropriate services and gain feedback from relatives regarding their experiences.
  • Undertake tasks within the mortuary and support bereaved families when visiting within the mortuary.

Requirements

  • NVQ Level 3 or equivalent demonstrable competencies and skills in Administration and afterlife patient care, duties, and responsibilities to that level.
  • Computer skills including Microsoft Word, Excel, etc.
  • Demonstrable experience of communicating effectively and compassionately with distressed/bereaved relatives and carers.

Desirable Qualifications and Experience

  • Communication skills training.
  • Knowledge of bereavement support services.
  • Demonstrable evidence of an understanding of the administrative process following the death of a hospital patient.
  • Basic mortuary duties in providing dignity of the deceased patient, cleaning equipment, patient transfer, etc. to legislative standards.

About Us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. We provide an exceptional workplace where you can feel trusted and valued. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications, and professional career pathways.

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