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Care After Death Assistant

1 month ago

Cwmbran, Torfaen County Borough, United Kingdom Aneurin Bevan University Health Board Full time

About the Role

We are seeking a highly skilled and compassionate Care After Death Assistant to join our team at Aneurin Bevan University Health Board. As a key member of our Care After Death Service, you will play a vital role in supporting bereaved relatives and carers, ensuring they receive the necessary documentation, personal effects, and relevant information in a timely and compassionate manner.

Main Responsibilities

  • Provide efficient, reliable, and responsive care after death services to patients and their families
  • Ensure that bereaved relatives and carers receive necessary documentation, personal effects, and relevant information in a timely and compassionate way
  • Signpost relatives to appropriate services and gain feedback regarding their experiences
  • Undertake tasks within the mortuary and support bereaved families when visiting within the mortuary

About Us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. We provide an exceptional workplace where you can feel trusted and valued. Our health board offers integrated acute, primary, and community care, serving a population of 650,000 and employing over 16,000 staff.

What We Offer

  • A fantastic benefits package
  • Extensive training and development opportunities
  • Flexible working and a healthy work-life balance
  • Occupational health support
  • An ambitious plan for a Wellbeing Centre of Excellence

Requirements

  • NVQ Level 3 or equivalent demonstrable competencies and skills in Administration and afterlife patient care
  • Computer skills including Microsoft Word, Excel, etc.
  • Demonstrable experience of communicating effectively and compassionately with distressed/bereaved relatives and carers

Desirable Qualifications and Experience

  • Communication skills training
  • Knowledge of bereavement support services
  • Demonstrable evidence of an understanding of the administrative process following the death of a hospital patient
  • Basic mortuary duties in providing dignity of the deceased patient, cleaning equipment, patient transfer, etc. to legislative standards

How to Apply

Please click Apply now to view the full job description and person specification. We look forward to receiving your application.