Property Claims Resolution Expert

7 days ago


London, Greater London, United Kingdom Stride Resource Management Ltd Full time

Job Summary:

We are seeking a skilled Commercial Property Loss Adjuster to join our General Property team at Stride Resource Management Ltd. As a key member of our team, you will be responsible for managing property claims, providing solutions, and maintaining excellent client relationships.

Key Responsibilities:

  • Proactively handle and settle property claims, with values up to £100k, by investigating claims meticulously and understanding the situation from the policyholder's perspective.
  • Work towards a resolution by establishing facts and policy details with tact and calmness.
  • Maintain and nurture client relationships through effective management and delivery of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Interact with clients and brokers to ensure efficient claims handling and resolutions.

Requirements:

  • Experience as a Loss Adjuster in domestic and/or commercial property losses.
  • ACII or CILA qualifications or equivalent experience.
  • Ability to thrive in a fast-paced environment and provide solutions to complex claims.
  • Strong communication and interpersonal skills.

What We Offer:

  • A competitive salary up to £60K.
  • A company car or allowance.
  • A comprehensive benefits package.

Working Arrangements:

  • A typical week will be 2 days on site, with up to 3 visits per day.
  • The remaining 3 days will be spent from an office location or working from home.
  • A realistic and manageable caseload of 65-70 WIP.


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