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Parts & Services Commercial Director
2 months ago
We are seeking a highly motivated and experienced Commercial Manager to join our team at Husqvarna Group. As a key member of our local team, you will play a central role in driving the success of our Parts & Accessories (P&A) and Services offering in our dealer channel.
Key Responsibilities- Secure healthy growth within P&A and Commercial Services, two of our key focus areas.
- Responsible for market growth of P&A sales in the region.
- Account management of existing P&A only accounts.
- Drive growth via new dealer onboarding for P&A.
- Maximise P&A opportunity with Key Accounts, Direct Business and Professional customers.
- Plan and coordinate sales activities with relevant stakeholders to drive business areas forward on a national level.
- Build strong relationships and develop robust sales plans with both Sales & Aftersales Teams.
- Achieve budgeted sales targets in line with goals and strategy. Follow up on KPIs and coaching your peers.
- Manage OTIF performance and ensure there is optimised stock at dealer and warehouse through accurate forecasting.
- Own the Product Management of P&A utilising market intelligence.
- Conduct market analysis to identify product and sales opportunities, and gather competitor intelligence.
- Manage key campaigns and projects centred around the sales growth of P&A.
- Securing the roll out and growth of Services to deliver sales growth in Finished Goods, P&A.
- Securing local ownership and focus on selling through our operating lease offerings.
- Follow up customer and sales data in CRM systems to enable sales and create the best possible customer experience.
- Proactively guide and support your sales colleagues and their dealers.
- Responsible for the delivery of sales and services product training to drive penetration across core product types.
- Participating in a global network for development of Services.
- Being the ambassador for P&A and Services.
- Provide oversight to Husqvarna and appointed representatives for operating lease products, marketing activities and services to both consumer and business to business customers.
- Ensure governance and compliance requirements are implemented and adhered to in-line with FCA standards.
- Sound commercial understanding particularly focused on P&A.
- Understanding of the end to end life cycle management of products.
- Experience in gathering and utilising market intelligence.
- Awareness of the financing industry.
- Knowledge of operating lease products with ability to articulate differences between consumer and B2B offerings.
- An understanding of regulatory requirements for financial products and credit broking activities.
- Have excellent communication and interpersonal skills.
