Customer Service Representative

4 weeks ago

Haverfordwest, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic individual to join our Tesco store team as a Colleague Seasonal. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Be knowledgeable about our products and services, making recommendations to customers and promoting our offers.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, enhancing the customer experience and promoting our brand.
  • Develop strong relationships with colleagues, communicating effectively and working together to achieve store goals.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours (minimum 12) if desired.
  • Three weeks' notice of scheduled shifts, allowing for planning and work-life balance.
  • Access to free wellbeing services, including resources for mind, body, and life support.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Uniform provided and policies to support you for all of life's moments, big and small.

Requirements

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
  • Initiative and decision-making skills, making choices that are right for our customers.
  • Excellent communication and teamwork skills, working well within a team and communicating openly with others.

Why Join Us?

At Tesco, we value our colleagues and offer a range of benefits to support your well-being and career development. Join our team and become part of a dynamic and inclusive environment where everyone is welcome.

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