Cafe and Cocktail Bar Manager

1 day ago


Covent Garden, Greater London, United Kingdom The Restaurant Recruiter Full time
The Opportunity:

We are seeking a highly skilled Restaurant Floor Manager to join our team of over 170 staff in a busy Cafe & Cocktail Bar in London. As a key member of our management team, you will be responsible for leading a large team and driving sales growth while maintaining exceptional customer service standards.

The ideal candidate will have a proven track record of success in a similar role, with experience in managing large teams, driving sales growth, and maintaining high customer satisfaction levels. You will be a natural leader, coach, and mentor, with excellent communication and team-building skills.

We are a values-led business, and we are looking for someone who shares our passion for delivering exceptional customer experiences and driving business growth. If you are a motivated and ambitious individual with a passion for hospitality, we would love to hear from you.

About the Business:

We are a large, multi-floor restaurant and cocktail bar with 5 locations in London and a 6th new opening ahead, as well as locations in Birmingham, Manchester, and Edinburgh. We are a busy, fast-paced environment with a focus on delivering exceptional customer experiences and driving business growth.

We offer a competitive salary and benefits package, as well as opportunities for career development and progression. If you are a motivated and ambitious individual with a passion for hospitality, we would love to hear from you.

Key Responsibilities:
  • Lead a large team of staff and drive sales growth while maintaining exceptional customer service standards
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage staff performance and provide coaching and development opportunities
  • Monitor and control costs, including labor, inventory, and supplies
  • Ensure compliance with health and safety regulations and company policies
Requirements:
  • Proven track record of success in a similar role
  • Experience in managing large teams and driving sales growth
  • Excellent communication and team-building skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • A chance to work with a values-led business that prioritizes customer satisfaction and employee well-being

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