Customer Service Liaison

3 weeks ago


Midlothian, United Kingdom Search Full time

Job Summary:

We are seeking a skilled Customer Service Liaison to join our team at Search. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Manage customer orders and work closely with logistics teams to ensure timely and efficient delivery.
  • Handle internal and external customer inquiries and resolve issues quickly and efficiently.
  • Maintain strong relationships with carriers and customers to ensure seamless communication and service delivery.
  • Collaborate with cross-functional teams to identify and implement process improvements.

Requirements:

  • Strong multitasking skills and ability to work in a fast-paced environment.
  • Proficiency in computer software and systems, including [insert specific software or systems as needed].
  • Excellent written and verbal communication skills, with the ability to communicate complex information in a clear and concise manner.
  • Adaptability, dependability, and problem-solving abilities, with a strong focus on delivering results.
  • Ability to work collaboratively and respect others in a team environment.

About Search:

Search is an equal opportunities recruiter, committed to providing a fair and inclusive recruitment process. We welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.



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