Service Desk Coordinator
2 weeks ago
Job Summary:
Lynx Recruitment Ltd is working with a growing Managed Service Provider who are seeking a Service Desk Coordinator to join their Service Desk team. The successful candidate will be responsible for communicating with customers, colleagues, and 3rd party vendors in a fast-paced environment.
Key Responsibilities:
- Providing exceptional customer service to internal and external stakeholders
- Managing and resolving technical issues in a structured and methodical manner
- Utilizing a Ticketing/Logistics system to track and resolve issues
- Collaborating with cross-functional teams to ensure seamless service delivery
Requirements:
- Experience in a customer service role with a focus on technical support
- Strong understanding of technical concepts and systems
- Ability to work in a fast-paced environment with multiple priorities
- Excellent communication and problem-solving skills
What We Offer:
A dynamic and supportive work environment with opportunities for growth and development.
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Redhill, Surrey, United Kingdom Lynx Recruitment Ltd Full time{"h1": "Service Desk Coordinator Role", "p": "We are working with a growing Managed Service Provider who is seeking a Service Desk Coordinator to join their team. The successful candidate will be responsible for communicating with customers, colleagues, and 3rd party vendors in a fast-paced environment.", "ul": [{"li": "Experienced in a customer service...
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Redhill, Surrey, United Kingdom Lynx Recruitment Ltd Full time{"h1": "Service Desk Coordinator Role", "p": "We are working with a growing Managed Service Provider who is seeking a Service Desk Coordinator to join their team. The successful candidate will be responsible for communicating with customers, colleagues, and 3rd party vendors in a fast-paced environment.", "ul": [{"li": "Experienced in a customer service...
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