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GP Receptionist

2 months ago


Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

Job Summary:

We are seeking a highly motivated and organized individual to join our team as a GP Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities:

  • Deliver high-quality patient care and support to patients face-to-face and over the phone
  • Manage appointments, result handling, and general enquiries in a fast-paced environment
  • Process repeat prescription requests and liaise with other healthcare providers
  • Scan clinical correspondence and perform general administration tasks
  • Work collaboratively as part of a team to prioritize workload and meet the demands of a busy reception area

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Good IT skills and experience with clinical systems and document management software
  • Experience working in a General Practice or NHS Community setting is preferred, but not essential

What We Offer:

  • Competitive salary and benefits package
  • NHS pension scheme with 22.5% employer contribution
  • 25 days annual leave plus 10 paid public holidays per year

Working Hours:

Hours are on a fixed rotational pattern between 8am and 6pm, with no out-of-hours commitments.