Service Manager

4 days ago


Coventry, Coventry, United Kingdom Radis Community Care Full time

About the Role

We are seeking an experienced Service Manager to join our team at Radis Community Care. As a key member of our management team, you will be responsible for promoting a caring environment for our customers through high standards of professional practice.

Key Responsibilities

  • Ensure compliance with all company, local and national standards while overseeing quality assurance activities.
  • Support the Area Manager in assessments of individuals referred for housing, care and support services, developing personalized support plans in conjunction with relevant professional agencies and family representatives.
  • Assist the Area Manager in preparing rosters to ensure sufficient staff are available at all times, deployed efficiently and effectively to meet the needs of our customers.
  • Participate in the on-call rota and provide cover for care and Radis' housing-related support duties when emergency cover is required.

Requirements

  • Substantial experience of providing care and support services for vulnerable adults.
  • Previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards level 5.
  • Good commercial acumen, committed to setting and maintaining high standards, with good IT skills.

About Radis Community Care

Established in 2001, Radis Community Care has grown to become a leading provider of community-based social care and support for thousands of vulnerable adults and children in England and Wales. We are focused on supporting people to live independently in their own homes and part of their local communities.

We care for a range of service users, including the elderly and those with physical and/or learning disabilities. Our care ranges from brief daily visits to 24-hour live-in care and can be either short or long-term.



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