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Lead HR Operations Specialist

2 months ago

Blackburn, Blackburn with Darwen, United Kingdom Head Office Full time £26,000

Position: Lead HR Operations Specialist
Please ensure that you provide all necessary information as outlined in the job overview below.

Location: Head Office

Contract Type: Full-Time Fixed Term

Compensation: £27,000

Company: EG Group

Role Overview

Our Human Resources division is growing, and we are seeking a Lead HR Operations Specialist to join our team. Reporting to the Senior HR Advisor, you will assist in delivering effective, knowledgeable, and dependable HR services to our corporate and retail sectors.

In this capacity, you will partner with our leadership teams from a human capital perspective, aiding the organization in fostering a positive workplace culture and ensuring the provision of efficient services.

This pivotal role within the team will provide frontline support to our staff and management, ensuring that our systems and records are accurate and current. You will collaborate with HR Advisors to leverage HR data, reports, and insights to influence decision-making and identify key areas for enhancement. Additionally, you will work alongside HR Advisors to offer well-informed and precise HR advice and guidance regarding employee relations, HR processes, policies, and procedures.

This is a full-time, office-based position at our Head Office. We are looking for a flexible, resilient, and dependable individual who is enthusiastic about HR and people management. This opportunity is ideal for an experienced HR Coordinator seeking to advance in a dynamic and challenging role where you can develop your skills and thrive in your Human Resources career.

Key Responsibilities

  • Overseeing HR Coordinator communication channels, including inboxes and ticketing systems, and addressing requests as needed.
  • Maintaining employee records and HR systems, ensuring personal data is up to date.
  • Managing the leavers process and taking necessary actions, including responding to resignation notifications.
  • Conducting DBS and credit checks.
  • Gathering Change to Terms data and processing it through the appropriate channels.
  • Leading projects aimed at enhancing employee records and HR Coordinator processes.
  • Collaborating with HR Advisors to gain insights and knowledge across all HR functions.
  • Assisting the HR advisory team with processes such as absence management, disciplinary actions, and grievance cases.
  • Collecting and analyzing relevant company data as required.
  • Working on specific projects and compiling data pertinent to various brands.

This list is not exhaustive and may be updated as necessary.

Candidate Profile

  • We seek a candidate who is ready to take ownership of their role, with the autonomy and flexibility to do so.
  • Some experience in HR Advisory processes, including sickness absence, disciplinary actions, and grievances.
  • Demonstrated experience in a fast-paced, demanding environment.
  • Proficient in IT applications such as Word, Excel, and PowerPoint.
  • Familiarity with SAP (Success Factors) is advantageous.
  • If you are passionate about HR, a strong team player, and process-oriented, this role may be a great fit for you.

Benefits & Rewards

  • Performance-Based Bonus Scheme.
  • Employee Life Assurance.
  • Discounts at EG Group stores and food service locations.
  • Discount Card for grocery stores.
  • Exclusive discounts across numerous retailers.
  • 24/7 online GP access, health checks, and wellness support.
  • Access to an Employee Assistance Programme offering emotional and practical support.
  • Learning & Development opportunities through an extensive online course library.
  • On-site café with affordable meal options.
  • Free secure parking.
  • Casual dress days.
  • Flexible working hours.
  • Facilities for prayer and ablution.
  • Adjustable sit/stand desk options.
  • Rewards for work anniversaries.
  • Complimentary eye tests.

About EG Group

EG Group is a leading independent convenience retailer with a vast network of locations across international markets, including the United Kingdom, Ireland, Continental Europe, Australia, and the United States.

Founded in 2001, the company has established itself as a pioneer in innovative forecourt convenience retailing.

At EG Group, we are recognized for our investment model, trading performance, and commitment to delivering an exceptional customer experience across Grocery & Merchandise, Foodservice, and Fuel.

Our transformative business model is built on strong relationships with a diverse portfolio of leading retail brands, supported by strategic acquisitions and new developments.

Every day, our dedicated workforce delivers products and services to millions of customers while supporting the communities in which we operate.

Please note that the successful candidate will undergo a DBS check funded by EG Group.