Operations Analyst

1 month ago

Kingston upon Thames, Greater London, United Kingdom Centerfield Corporation Full time
Job Title: Senior Sales Operations Analyst

Centerfield Corporation is seeking a highly analytical and detail-oriented Senior Sales Operations Analyst to join our team. As a key member of our sales organization, you will play a critical role in driving sales success by providing data-driven insights, optimizing sales processes, and supporting strategic initiatives.

Key Responsibilities:
  1. Sales Data Analysis:
    • Analyze complex sales data to identify trends, patterns, and areas for improvement.
    • Develop and maintain dashboards, reports, and visualizations to provide actionable insights to sales leadership.
    • Monitor sales performance against targets and provide recommendations to improve outcomes.
  2. Process Improvement:
    • Identify inefficiencies in current sales processes and propose solutions to streamline operations.
    • Collaborate with sales and cross-functional teams to implement process improvements that enhance productivity and effectiveness.
    • Continuously evaluate and refine sales processes to align with company goals.
  3. Sales Forecasting and Planning:
    • Assist in developing accurate sales forecasts by analyzing historical data and market trends.
    • Support the sales planning process by providing data-driven insights and recommendations.
    • Collaborate with sales leadership to establish realistic quotas and targets.
  4. CRM and Sales Tools Management:
    • Manage and optimize the use of CRM systems and other sales tools to ensure data accuracy and efficiency.
    • Provide training and support to the sales team on effective use of tools and systems.
    • Ensure that sales tools are aligned with overall business processes and goals.
  5. Compensation and Incentives Analysis:
    • Support the design and administration of sales compensation plans.
    • Analyze the effectiveness of incentive programs and recommend adjustments to drive better performance.
    • Ensure timely and accurate payout of sales commissions and bonuses.
  6. Cross-Functional Collaboration:
    • Work closely with Marketing, Finance, and Product teams to align on sales strategies and objectives.
    • Serve as a liaison between the sales team and other departments, ensuring smooth communication and collaboration.
    • Participate in cross-functional projects to support overall business goals.
  7. Strategic Initiatives:
    • Support key strategic initiatives by providing data analysis and insights.
    • Participate in the development and execution of sales strategies to drive growth.
    • Provide project management support for sales-related initiatives, ensuring they are completed on time and within scope.
  8. Process Documentation:
    • Document sales processes, procedures, and best practices.

Requirements:

  • Education: Bachelor's degree in Business, Finance, Economics, or a related field.
  • Experience: 3-5 years of experience in sales operations, sales analysis, or a related role, preferably in a data-driven environment.
  • Technical Skills: Proficiency with CRM systems (e.g., Salesforce), Excel, and data analysis tools (e.g., Tableau, Power BI). Familiarity with SQL or other database management tools is a plus.
  • Analytical Skills: Strong analytical and quantitative skills with the ability to interpret complex data and provide actionable insights.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present data and insights clearly and effectively to various stakeholders.
  • Project Management: Experience managing projects from inception to completion, with strong organizational and time-management skills.

Benefits:

  • Competitive salary and bonus structure
  • Comprehensive health insurance
  • Paid time off
  • Professional development opportunities

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