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Hospitality Team Member

2 months ago

Sandwich, Kent, United Kingdom Shepherd Neame Full time

About Us

Shepherd Neame is a leading hospitality company with a rich history and a commitment to excellence. We are a family-owned business with a passion for delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Bar & Restaurant Team Member. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a warm and welcoming atmosphere, and contributing to the overall success of our business.

Key Responsibilities

  • Provide exceptional customer service, ensuring a warm and welcoming atmosphere for all customers
  • Work collaboratively with the team to deliver a seamless customer experience
  • Assist with food and beverage service, including taking orders and serving customers
  • Maintain a clean and safe working environment, adhering to health and safety standards
  • Participate in ongoing training and development to enhance skills and knowledge

What We Offer

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

Our Culture

At Shepherd Neame, we value our team members and strive to create a positive and inclusive work environment. We believe in the importance of teamwork, pride, and passion, and we are committed to providing opportunities for growth and development.

Why Join Us?

  • Be part of a dynamic and growing company with a rich history and a commitment to excellence
  • Develop your skills and knowledge in a supportive and inclusive environment
  • Enjoy a competitive salary and benefits package
  • Contribute to the success of a leading hospitality company