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Customer Service Delivery Coordinator

2 months ago

Banbury, Oxfordshire, United Kingdom MEM Recruitment Careers Full time
Customer Service Delivery Coordinator

We are seeking a highly skilled Customer Service Delivery Coordinator to oversee the coordination and delivery of our services. The successful candidate will play a crucial role in ensuring timely and efficient delivery services.

Key Responsibilities:

  • Coordinate and oversee delivery operations to ensure timely and efficient delivery services.
  • Liaise with technical teams to ensure accurate repair timeframes and communicate effectively with customers.
  • Arrange delivery methods outside of the standard plan and communicate effectively with customers.
  • Communicate effectively with multiple stakeholders to ensure the quickest repair and redelivery.

Requirements:

  • Excellent communication skills with the ability to interact with customers and colleagues in a professional manner.
  • Customer-focused with a can-do attitude.
  • Competent in using a computer with good Excel knowledge.
  • Excellent time management skills with the ability to balance multiple tasks and switch priority/focus as required.

What We Offer:

A great opportunity to add real value in a fast-paced environment.