Complex Claims Manager

7 days ago


Leicester, Leicester, United Kingdom Hastings Direct Careers Full time

About the Role:

Hastings Direct Careers is seeking a highly skilled and experienced Complex Loss Claims Handler to join our team. As a key member of our claims handling team, you will be responsible for managing a portfolio of complex claims and achieving the optimum financial outcome in line with our financial goals.

Key Responsibilities:

  • Manage a portfolio of complex claims, ensuring timely and effective resolution
  • Develop and implement strategies to achieve the optimum financial outcome for each claim
  • Collaborate with internal stakeholders, including underwriters and claims specialists, to ensure seamless claim handling
  • Stay up-to-date with industry developments and regulatory requirements, ensuring compliance with all relevant laws and regulations

What You'll Need:

  • Proven experience in claims handling, preferably in a complex loss claims environment
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders
  • Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to support your career growth
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration


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