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Customer Service Team Lead

2 months ago

Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time

About Alexander Mae (Bristol) Ltd

Our client, a leading housebuilding company, operates over 200 sites across England, with a strong presence in the region.

The Role:

We are assisting our client in their search for a Customer Service Coordinator to join their Clifton office on a 6-month fixed-term contract.

Key Responsibilities:

  • Provide exceptional customer service to clients and stakeholders
  • Collaborate with the team to resolve customer complaints and issues
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Work closely with the sales and marketing teams to ensure seamless customer experience

Requirements:

  • Proven experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment