Medical Support Professional

2 weeks ago

Middlesbrough, Middlesbrough, United Kingdom ELM Alliance LTD Full time

About the Role

We are seeking a skilled and experienced Healthcare Support Specialist to join our team at ELM Alliance LTD. As a key member of our primary care team, you will play a vital role in delivering high-quality patient care and supporting the Practice Nurse in the organisation of clinics.

Key Responsibilities

  • Provide a caring approach to all services and work with the Practice Nurse in the organisation of clinics.
  • Work as part of the team to achieve good outcomes in CQC, QOF, enhanced services, and local improvement schemes.
  • Ensure awareness of statutory and local clinical protection procedures, including systems of referral. Ability to recognise signs and symptoms of child abuse.
  • Ability to obtain and document informed consent (either verbal or written).
  • Ensure infection control guidelines are implemented and followed.
  • Ability to monitor and manage maintenance of stock and equipment to include refrigeration and emergency equipment and the monitoring under CQC.
  • Assessing the health care needs of patients.
  • Providing health education through direction to the right staff in the practice.
  • In consultation with patients and in line with current practice disease management protocols, developing care plans with the Practice Nurse for health.
  • Able to recognise and manage anaphylaxis according to current UK guidelines.
  • Able to perform Cardio-pulmonary resuscitation according to current UK guidelines.
  • Supporting the practice and PCN delivery of the Covid response / Vaccine delivery.
  • Participate in the organisation and administration of immunisations programme including; flu, covid, shingles, travel vaccinations and others.
  • Participation in the running of chronic disease management clinics through the delivery of diagnostic testing.
  • Undertake Health surveillance / screening:
  • Seasonal Influenza vaccines/B12
  • New Patient Health Checks
  • Over 75 Health Checks
  • Electrocardiograph recording
  • Blood pressure monitoring
  • Hypertension monitoring
  • Pulse rate recording
  • 24-hour blood pressure monitoring
  • Phlebotomy
  • Dressings, suture removal
  • Support and educate patients to adopt and promote healthy lifestyles and apply principles of self-care.

Person Specification

Experience

  • Experience with undertaking patient appointments, undertaking diagnostics and healthcare support.
  • Experience and understanding of the GP Practice environment, including in terms of systems and processes, and particularly with regards to confidentiality.
  • A commitment to maintaining your clinical skills and knowledge, to ensure our patients receive evidence-based care.
  • Willingness to develop.
  • Excellent communication and problem-solving skills.
  • Excellent time management skills / ability to work to deadlines.
  • A flexibility to work outside of core office hours.
  • Additional roles and responsibilities will attract the higher rate of remuneration according to our pay scale.

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