Senior Cyber Liaison Officer

1 week ago

Skelmersdale, Lancashire, United Kingdom Police ICT Full time
About the Role

We are seeking a highly skilled and experienced Senior Cyber Liaison Officer to join our team at Police Digital Service. As a key member of our National Management Centre (NMC), you will play a critical role in supporting the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during, and after cyber-attacks.

Key Responsibilities
  • Work closely with the NMC Cyber Liaison Manager to set strategy and team work ethic.
  • Provide designated support and deputy for the NMC Cyber Liaison Manager.
  • Operational coordination and point of contact for the NMC Cyber Liaison Team.
  • Ensure the demands of the NMC Cyber Liaison Team are adequately resourced to meet day-to-day team objectives.
  • Monitor quality of outputs from the NMC Cyber Liaison Team in support of the NMC Cyber Liaison Manager.
  • Represent the NMC Cyber Liaison Team at internal and external engagements, including briefings to senior stakeholders and leadership teams.
  • Provide thought leadership to support the NMC Cyber Liaison Manager in the continuous improvement of the NMC Cyber Liaison Team.
  • Ensure stakeholders have a clear understanding of NMC services, including how to interact with NMC services to achieve the best value.
  • Ensure all stakeholder feedback, challenges, or opportunities are accurately captured and escalated in a timely manner to the NMC Cyber Liaison Manager, to enable continuous service improvement.
  • Support the NMC Cyber Liaison Manager in coaching and developing the Cyber Liaison Team to grow knowledge and skills.
Requirements
  • Excellent leadership skills with a proven track record of working in a high-performing team.
  • Strong communication skills, including written, verbal, and listening skills, with attention to detail when recording activity and decision-making.
  • Ability to work independently, relishing responsibility, and producing high-quality work without close supervision.
  • Excellent planning and organizational skills, with the ability to focus, multitask, and effectively manage own workload.
  • Highly skilled negotiating and problem-solving skills.
  • Understanding of different audiences and situations, with the ability to empathize and adapt communication style accordingly.
  • Approachable attitude and ability to build rapport with stakeholders at all levels.
  • Enthusiasm and motivation to further own knowledge and learn new skills.
  • Personal resilience and ability to adapt to a complex and rapidly evolving cyber environment.
  • A genuine passion for maintaining high-quality support to stakeholders.
  • Experience of customer-facing roles and knowledge of business drivers to deliver relevant, effective, efficient, and quality service to stakeholders.
  • Non-Police Personnel Vetting (NPPV3) and Security Check (SC Clearance) required for the role and must be maintained during tenure.
  • Full, valid driving license and use of a vehicle to undertake business travel, where appropriate.
Desirable
  • Broad cyber security awareness.
  • Practical experience and understanding of operational cyber security environments.
Why Join Us?
  • We offer a competitive salary and benefits package, including 28 days' annual leave plus bank holidays, rising to 30 days after 5 years of service.
  • Flexible working hours, with core hours of 8 to 6, Monday to Friday (37hr week).
  • We care about your well-being, with an Employee Assistance Programme (EAP) offering welfare benefits and retail discounts.
  • Plan for the future, with an excellent pension scheme and life assurance cover.
  • Put your mind at rest regarding your health, with remote GP, mental health, and physiotherapy appointments via video consultation.
  • Family - Enhanced maternity and paternity pay, along with a flexible return to work.
  • Community - one paid day off per year for volunteering.

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