Luxury Wine Holiday Planner
1 month ago
Grape Escapes Ltd is a leading tour operator specializing in luxury tailor-made trips to the premium wine regions of France, Spain, Italy, and Portugal.
Job DescriptionWe are seeking a highly motivated and customer-centric individual to join our small and friendly team as a Luxury Wine Holiday Planner. As a key member of our team, you will be responsible for planning, perfecting, selling, and delivering bespoke wine holidays for our clients.
Key Responsibilities:- Take enquiries from clients looking to explore the possibility of booking a wine holiday and provide expert advice on our luxury wine tours.
- Research and design tailor-made itineraries, taking account of not only budget and practicalities but also your client's dreams and desires.
- Produce detailed itinerary quotes using our booking system and follow up with potential clients to ensure their proposed itinerary is perfect for them.
- Look after the administration of client bookings, including sending reservation requests to suppliers, juggling specific availabilities and logistics, and issuing client booking confirmations.
- Help resolve issues that may arise while clients are traveling on their trips and request feedback after their return to encourage repeat business.
- Customer-focused outlook and attitude
- Highly motivated and driven to succeed
- Strong interpersonal skills
- Excellent verbal and written communication skills (English)
- High level of numeracy and literacy
- Meticulous attention to detail
- Ability to work on own initiative and take decisions within given guidelines
- Positive and enthusiastic
- Full passport and free to travel within Europe
- Computer literate with ability to use Outlook, Word, and Excel to an intermediate level
- Passion for travel and wine
- Competitive salary in a friendly working environment
- Generous uncapped commission on every booking
- 23 days annual leave
- Flexible working with the freedom to accrue hours to take an extra day off each month
- Annual staff trip
- Regular wine tastings
- Travel Insurance
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Luxury Wine Holiday Planner
1 month ago
Ware, Hertfordshire, United Kingdom Grape Escapes Ltd Full timeAbout Grape Escapes LtdGrape Escapes Ltd is a leading tour operator specializing in luxury tailor-made trips to the premium wine regions of France, Spain, Italy, and Portugal.Job DescriptionWe are seeking a highly motivated and customer-centric individual to join our small and friendly team as a Wine Travel Consultant. As a key member of our team, you will...
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Luxury Wine Holiday Planner
1 month ago
Ware, Hertfordshire, United Kingdom Grape Escapes Ltd Full timeAbout Grape Escapes LtdGrape Escapes Ltd is a leading tour operator specializing in luxury tailor-made trips to the premium wine regions of France, Spain, Italy, and Portugal.Job DescriptionWe are seeking a highly motivated and customer-centric individual to join our small and friendly team as a Wine Travel Consultant. As a key member of our team, you will...
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