Food and Beverage Team Lead
4 days ago
Job Summary:
Cineworld Cinemas Ltd is seeking a highly skilled and experienced Food and Beverage Team Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the highest standards of customer service and food quality in our cinemas.
Key Responsibilities:
- Cash Handling and Reconciliation: Accurately manage cash transactions, reconcile discrepancies, and maintain a secure and organized cash handling environment.
- Food Handling and Stock Control: Ensure the efficient storage, preparation, and presentation of food and beverages, maintaining high standards of quality and presentation.
- Technology and Operations: Effectively use IT systems, till operations, and other technology to streamline processes, improve efficiency, and enhance customer experience.
- Cleaning and Maintenance: Maintain a clean and safe environment, adhering to health and safety standards, and ensuring the upkeep of equipment and facilities.
- Sales and Revenue Growth: Identify opportunities to increase sales, promote products, and contribute to revenue growth.
- Standards and Compliance: Monitor and maintain high standards of customer service, food quality, and operational excellence, ensuring compliance with company policies and procedures.
- Team Management and Development: Induct, train, and coach team members, providing guidance and support to ensure their success and growth within the company.
- Customer Complaints and Feedback: Address and resolve customer complaints in a professional and timely manner, using feedback to improve services and products.
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including access to exclusive employee perks and discounts, opportunities for career growth and development, and a dynamic and supportive work environment.
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