Retail Operations Leader

3 weeks ago


East Sheen, Greater London, United Kingdom B&M Retail Ltd Full time

Are you an experienced Retail Manager or Operations Supervisor seeking a new opportunity? Do you possess strong leadership skills and a passion for driving retail success? If so, we have an exciting role for you.

About the Role

As a Store Operations Leader, you will take charge of your store's performance, treating it as your own enterprise. You will oversee all operational aspects, from inventory management to team recruitment.

Your role will empower you to utilize your business acumen to optimize sales and enhance customer satisfaction.

Key Responsibilities:

  • Lead with Enthusiasm: Inspire your team by demonstrating exceptional customer service and commercial awareness.
  • Thrive in a Dynamic Environment: Bring your experience from fast-paced retail settings, managing high volumes of stock effectively.
  • Drive Performance: Focus on achieving sales targets, maintaining high store standards, and consistently surpassing performance indicators.
  • Develop Talent: Foster the growth of your team, identifying potential leaders and providing training to help them succeed.
  • Embrace Adaptability: Be prepared to tackle challenges head-on, demonstrating resilience and flexibility in a constantly changing environment.
  • Passion for Retail: Share your enthusiasm for retail with your team, leveraging your commercial insights to enhance store performance.
  • Ensure Compliance: Uphold compliance standards across all operations, including stock management and health & safety protocols.

Why Choose B&M?

B&M is one of the UK's fastest-growing retailers, with a commitment to our employees' development and success. Our growth trajectory is impressive, and we are dedicated to creating opportunities for our team members.

Your Career Development:

We prioritize the advancement of our staff, with a clear path for career progression. Over 75% of our management team has been promoted from within, reflecting our commitment to internal growth.

What We Offer:

  • Competitive Salary & Bonus: Enjoy a rewarding salary along with a performance-based bonus.
  • Career Advancement: Benefit from job stability and a structured career development plan.
  • Training Opportunities: Access extensive on-the-job training and internal development programs.
  • Employee Discounts: Receive a 10% discount across all B&M stores, along with special double discount events.
  • Annual Leave: Enjoy up to 33 days of annual leave.
  • Pension Scheme: Participate in a contributory pension plan.
  • Exclusive Benefits: Take advantage of unique employee benefits, including discounts at various retailers and hospitality services.
  • Wellbeing Support: Access our Employee Assistance Programme for guidance and support.

Essential Qualifications:

  • Proven experience in Retail Management within a high-volume environment.
  • Demonstrated ability to manage and develop medium to large teams.
  • Track record of achieving performance targets.
  • Flexibility to work varied hours, including weekends and holidays.
  • Experience in FMCG or large retail settings is preferred but not mandatory.

If you possess the necessary skills and are ready to take on a rewarding challenge in retail management, we encourage you to consider this opportunity.



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