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Sales and Business Development Representative

2 months ago

Newbury, West Berkshire, United Kingdom Newbury Racecourse Full time

About Newbury Racecourse

Newbury Racecourse is a leading sporting venue and events destination, hosting over 30 racedays and a wide range of other exciting events throughout the year.

Job Summary

We are seeking a highly motivated and experienced Sales Executive to join our friendly Sales Team and assist in the day-to-day sales activity for boxes and dining to maximize revenue and deliver raceday targets.

Key Responsibilities

  • Proactively represent Newbury Racecourse's racing business to potential and existing clients, promoting our unique hospitality and events offerings.
  • Respond to and convert incoming enquiries for raceday hospitality boxes and restaurants, providing exceptional customer service and building strong relationships with clients.
  • Manage existing accounts and grow their potential, identifying new business opportunities and developing strategic plans to achieve sales targets.
  • Proactively generate new leads to build and enhance the existing customer portfolio, leveraging industry connections and networking opportunities.
  • Prepare detailed and accurate proposals, contract documents, and invoices in a timely manner, ensuring seamless communication with clients and internal stakeholders.
  • Ensure the booking system is updated in real-time to allow for accurate sales forecasting, providing valuable insights to inform business decisions.
  • On racedays, meet and greet, troubleshoot, and liaise with customers to deliver an exceptional customer experience, exceeding their expectations and building loyalty.
  • Play an integral part in the coordination and delivery of box and dining products, forming close working relationships with the catering team to ensure seamless execution and customer satisfaction.
  • Organize sales visits (external and internal) to identify new business opportunities and build relationships with key stakeholders.

Requirements

  • Previous experience in a sales environment, preferably with a mix of new business and proactive account management.
  • Prior experience within the hospitality or sports industries would be advantageous.
  • Exceptional communication and negotiation skills combined with a flair for customer interaction.
  • Motivation and enthusiasm for the position and the company.
  • Excellent organizational and administrative skills.
  • A positive, proactive attitude.

What We Offer

  • A competitive salary and attractive benefits scheme, including 25 days holiday per year, free annual membership to the Racecourse, reduced-rate childcare, contributory pension scheme, private healthcare scheme, life assurance scheme, and discounted Health Club membership.
  • Excellent opportunities for training and career growth, with a focus on developing your skills and expertise in sales and business development.