Food and Beverage Team Leader
4 weeks ago
Job Summary
The National Trust is seeking a skilled and enthusiastic Food and Beverage Team Leader to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our cafes and restaurants meet the highest standards of quality and cleanliness.
Key Responsibilities
- Lead and manage a team of hospitality staff to deliver excellent customer service and maintain high standards of quality and cleanliness.
- Develop and implement effective training programs to ensure that staff have the skills and knowledge needed to provide exceptional customer service.
- Monitor and control costs, including labor, inventory, and supplies, to ensure that the cafe or restaurant operates within budget.
- Collaborate with the kitchen team to ensure that food is prepared and presented to the highest standards.
- Ensure that all health and safety procedures are followed and that the cafe or restaurant is maintained in a clean and safe environment.
Requirements
- Previous experience in a hospitality or customer service role, preferably in a cafe or restaurant environment.
- Excellent communication and leadership skills, with the ability to motivate and inspire a team.
- Ability to work flexibly, including evenings, weekends, and holidays.
- Knowledge of food safety and hygiene procedures.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and advancement.
- A dynamic and supportive work environment.
- The chance to work with a team of passionate and dedicated individuals who are committed to delivering exceptional customer service.
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