Tenancy Support Officer

2 days ago

Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will provide exceptional customer service and support to residents, acting as the first point of contact for the council's delivery of frontline services.

This is an exciting opportunity to make a real difference in the lives of Hull residents. You will work closely with colleagues to develop and deliver services that meet the needs of the community, and contribute to the council's goal of providing excellent customer service.

The role involves a mix of telephone-based and back-office tasks, requiring strong communication skills, the ability to work independently and as part of a team, and a flexible approach to problem-solving. You will be responsible for providing accurate and timely information to residents, and for resolving issues in a fair and efficient manner.

Hull City Council is an inclusive employer that offers a range of benefits to its employees, including flexible working arrangements and opportunities for professional development. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide exceptional customer service to residents, responding to queries and resolving issues in a fair and efficient manner.
  • Work closely with colleagues to develop and deliver services that meet the needs of the community.
  • Contribute to the council's goal of providing excellent customer service, ensuring that residents receive accurate and timely information.
  • Use a range of communication skills to engage with residents, including telephone, email, and face-to-face interactions.
  • Work independently and as part of a team to achieve goals and objectives.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexible approach to problem-solving and adaptability in a fast-paced environment.
  • Strong customer service skills, with a focus on delivering excellent service to residents.
  • Ability to work accurately and efficiently, with a high level of attention to detail.

  • Tenancy Support Specialist

    7 days ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Job Title: Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored coaching and support.About the Role:Deliver personalized coaching to help tenants achieve...

  • Tenancy Support Specialist

    7 days ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Job Title: Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored coaching and support.About the Role:Deliver personalized coaching to help tenants achieve...

  • Tenancy Support Specialist

    5 days ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Job Title: Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored coaching, support, and guidance.About the Role:Deliver personalized coaching to help...

  • Tenancy Support Specialist

    5 days ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Job Title: Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored coaching, support, and guidance.About the Role:Deliver personalized coaching to help...

  • Tenancy Support Officer

    5 days ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will provide exceptional customer service and support to residents, acting as the first point of contact for the council's delivery of frontline services.This is an exciting opportunity to make a real difference in the lives of Hull...

  • Tenancy Support Officer

    6 days ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will provide exceptional customer service and support to residents, acting as the first point of contact for the council's delivery of frontline services.This is an exciting opportunity to make a real difference in the lives of Hull...

  • Tenancy Support Officer

    3 days ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will provide exceptional customer service and support to residents, acting as the first point of contact for the council's delivery of frontline services.This is an exciting opportunity to make a real difference in the lives of Hull...

  • Tenancy Support Officer

    3 days ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will provide exceptional customer service and support to residents, acting as the first point of contact for the council's delivery of frontline services.This is an exciting opportunity to make a real difference in the lives of Hull...

  • Tenancy Support Specialist

    2 days ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored, one-on-one coaching and support.Key Responsibilities:Deliver personalized coaching to help tenants...

  • Tenancy Support Specialist

    2 days ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored, one-on-one coaching and support.Key Responsibilities:Deliver personalized coaching to help tenants...

  • Tenancy Support Officer

    1 hour ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will provide exceptional support to residents, acting as the first point of contact for front-line services.This is an exciting opportunity to make a real difference in the lives of Hull residents. You will work closely with colleagues...

  • Tenancy Support Specialist

    3 weeks ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled professional to join the Area Housing Team as a Tenancy Assistant. This role offers a unique opportunity to contribute to the delivery of front-line services and play a key part in shaping the service for the benefit of residents and colleagues.The Tenancy Assistant will be responsible for providing a high level of...

  • Tenancy Support Specialist

    3 weeks ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled professional to join the Area Housing Team as a Tenancy Assistant. This role offers a unique opportunity to contribute to the delivery of front-line services and play a key part in shaping the service for the benefit of residents and colleagues.The Tenancy Assistant will be responsible for providing a high level of...

  • Tenancy Support Specialist

    2 weeks ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled professional to join the Area Housing Team as a Tenancy Assistant. This role offers a unique opportunity to contribute to the delivery of front-line services and play a key part in shaping the service for the benefit of residents and colleagues.The Tenancy Assistant will be responsible for providing a high level of...

  • Tenancy Support Specialist

    2 weeks ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled professional to join the Area Housing Team as a Tenancy Assistant. This role offers a unique opportunity to contribute to the delivery of front-line services and play a key part in shaping the service for the benefit of residents and colleagues.The Tenancy Assistant will be responsible for providing a high level of...

  • Tenancy Support Specialist

    1 week ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will play a vital role in delivering front-line services to residents.The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and possess a flexible approach to...

  • Tenancy Support Specialist

    1 week ago

    Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

    Hull City Council is seeking a skilled Tenancy Assistant to join their Area Housing Team. As a key member of the team, you will play a vital role in delivering front-line services to residents.The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and possess a flexible approach to...

  • Tenancy Support Specialist

    2 weeks ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Job Title: Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored coaching and support.About the Role:Deliver personalized coaching to help tenants achieve...

  • Tenancy Support Specialist

    7 days ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Job Title: Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored coaching and support.About the Role:Deliver personalized coaching to help tenants achieve...

  • Tenancy Support Specialist

    7 days ago

    Hull, Kingston upon Hull, United Kingdom Cameron Clarke Associates Full time

    Job Title: Tenancy Support WorkerWe are seeking a dedicated and compassionate Tenancy Support Worker to join our team at Cameron Clarke Associates. As a Tenancy Support Worker, you will play a vital role in empowering vulnerable tenants to thrive by providing tailored coaching and support.About the Role:Deliver personalized coaching to help tenants achieve...